We do offer a 7 day returns policy to all of our customers. If your item/items are not as described, faulty in any way or damaged then you are entitled to a full refund. 
We are also more than happy to exchange items for you if a full refund is not what you want. 

I'm afraid we do not accept returns if the item has been tampered with in any way that may have created further damage. We only operate a returns policy if the item is faulty or not as described.

If you do have any problems or queries regarding items you have purchased from us, then please do not hesitate to contact us and we will do the best we can to ensure any issues are dealt with efficiently.